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A powerful and accesible fan experience platform tailored for sports organizations.

What are your fans thinking right now? For sport organizations like you, prioritizing member and partner experience is more important than ever. Listen to your fans and sponsors, and get the feedback you need to communicate in a more meaningful, effective, and affordable way.

QuestionPro CX is a Fan Experience platform that can help you leverage valuable feedback from fans and partners. Gain a deep understanding of your fans interests and put your insights to work!

Transform your fan data into actionable insights

Map all the stages of your fan’s journey to analyze what motivates them during each touchpoint. Unify the data and put it into action. It’s time to push innovation forward, and transform experiences forever.

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Real-time and comprehensive insights

Devise the best experiences for your fans, brand, sponsors and partners. Our data is live, real-time and immediate.

The best? With CX Dashboards insights can be shared across your organization. Gather crucial Fan insights and share them with employees and managers to provide unique value.

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Discover the powerful features of QuestionPro CX

An all-in-one Fan Experience management platform

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NPS & churn risk

The QuestionPro NPS Survey Dashboard is the most advanced analytics platform for NPS measurement. Learn how to isolate, identify and predict customer churn. Leverage customer interaction to improve your products and services.

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sentiment-analysis

Sentiment analysis

Sentiment analysis classifies text as positive, negative, or neutral. Sentiment analysis goes beyond numbers and focuses on the quality of interactions between the audience and the organization.

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advanced-dashboards

Advanced dashboards

Get access to a dashboard with customizable widget configurations that enable you to customize your widgets filters, chart types along with labels, and the month tracking widget.

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Workflow setup

CX Workflow helps you to assign and send different surveys to different customers in the same data file. Also, it enables you to automate the reminders for the survey invites already sent.

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Disposition metrics

Monitoring emails sent on a continual basis will provide valuable data at every engagement point and will help track any changes to customer behavior along the way.

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Closed loop

Capture your customers’ journey at various touchpoints and gain real-time insights. Share feedback with different teams to improve the overall customer experience.

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Why wait? Start boosting your Fan Experience now

Leverage precious feedback from your fans and partners and put those insights to work.

Schedule a consultation
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QuestionPro is the official survey and research partner of the National Independent Soccer Association (NISA), as well as its go-to solution for fan polls running on their channels throughout the League's current season.

Read the press release
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The Experience Journal

Find innovative ideas about Experience Management from the experts