50+ Free Customer Survey Tools
Reduce the amount of time it takes to build a survey from scratch with our selection of free online survey templates. Survey topics range from customer experience to satisfaction, feedback, product and service evaluations, and others, created specifically by domain experts to suit your needs.
Smart Survey Logic and Branching
Easy to use drag and drop survey builders make it effortless for you to collect data from your audience. Skip learning complex softwares and everything that they entail — get straight to your feedback. Our customer satisfaction survey tools utilize other forms of smart online logic, such as survey branching, skip logic, text piping, survey looping, and randomization, all of which can also be found in the mobile survey software.
Single Sign-On (SSO)
Operate multiple systems with a single username and password through cookie-based single sign-on features. Single sign-on survey authentication can eliminate the hassle of managing multiple passwords and allows the most productive and efficient use of community customer satisfaction survey software.
Enterprise-Grade Survey Platform
QuestionPro offers you simple and advanced question types that actionable customer survey data is gathered from. Our library contains over 80 readymade question types in more than 108 languages, including matrix, NPS score, image, and video type.
Robust Survey Reporting and Analysis
Our customer survey tools include a wide range of reporting and advanced analytics like Maxdiff, Conjoint, text and sentiment, and comparative NPS scores. Get real-time visual infographic reports with the ability to export data into Excel, SPSS, txt, Dropbox, and Google Drive.
FTP Schedulers
Eliminate the manual effort required to distribute repeat customer surveys with our platform’s built-in automated scheduler. Simply schedule the import of your customer database to start sending out surveys, over and over again!
Mobile-Ready Survey Platform
We offer a mobile app designed specifically to collect customer survey data and analyze it anytime, anywhere. The Workforce Pulse App is perfect for online and offline customer surveys, which are compatible with all smartphone devices, from Android to iOS platforms.
Global Support: 24/7, 365 Days a Year
Whatever time of day, day of the year, and location — we’re here for you. We provide live support for all your customer survey related queries over online chat, email or phone.