- Dashboard
- General reports
- Closed loop
- Weighted mean widget
- Push metrics
- Share dashboard link
- Sentiment and root cause analysis
- NPS Benchmark
- Priority Matrix
- Heatmap Widget
- NPS
- Designing CX Dashboard
- Sentiment Analysis Details
- Share Dashboard
- Enable Dashboard on Portal
- Custom Metrics
- Survey Resting Period
- Custom Metrics - Grid Widget
- CX Dashboard Sorting
CX App Onboarding
QuestionPro's CX App will enhance your Customer Experience journey by providing you with live updates and notifications of your ongoing feedback system. The segment based user management will give you an overview of the feedback system of your entire organization.
Set up the Feedback System's Access Code
Login » Customer Experience » Admin » Mobile
Enter an Access Code for the feedback system and then click on Save
How to invite your managers to the CX app?
Login » Customer Experience » Admin » Managers
Click on Invite to CX App for the manager you want to invite
An email containing the login credentials will be sent to the respective manager
To download the app, the user needs to click on the Appstore or Google playstore depending on the mobile OS
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