CX- Survey Result Filtering - Started Vs. Completed Vs. Terminated

Survey responses in QuestionPro have different statuses. Below we'll discuss what each status means.

• Started But Not Completed - Users who have clicked on the "Continue" button but have not completed the survey so far.
• Completed - Users who have completed the survey
• Terminated - If you have branching logic for termination (screen outs) these responses are flagged as terminated

You can filter the dataset based on each of the three categories above. To filter/view the responses in each of the three categories:

Login >> Customer Experience >> Analytics >> Manage Data >> Responses >> Data Management - Response Editor/Viewer >> Survey Result

Similar filters can also be applied to CSV Raw Data file.

This feature/tools described here are available with the following license(s) :

Customer Experience (Annual)