- Dashboard
- General reports
- Closed loop
- Weighted mean widget
- Push metrics
- Share dashboard link
- Sentiment and root cause analysis
- NPS Benchmark
- Priority Matrix
- Heatmap Widget
- NPS
- Designing CX Dashboard
- Sentiment Analysis Details
- Share Dashboard
- Enable Dashboard on Portal
- Custom Metrics
- Survey Resting Period
- Custom Metrics - Grid Widget
- CX Dashboard Sorting
CX- Social Network Toolbar - Survey Options
If you are collecting anonymous responses and would like your respondents to share the survey with their friends you can use the social toolbar feature. Its a quick and easy way for respondents to share the survey on platforms like Facebook, Twitter.
Social Network Toolbar:
Social Network Toolbar allows you to provide users with easy access to share the survey. When Social Network Toolbar is enabled, respondents can click on the Facebook icon or the Twitter icon to post the survey on Facebook or Twitter.
How can I enable Social Network Toolbar?
- Go to: Customer Experience (Select Survey) » Edit » Design
- Under the Design tab, click on Display Settings
- Here, you can enable the Social Network Toolbar
Old UI - For surveys created before September 1st, 2018:
The social network toolbar will appear in the footer of the survey, as shown below:
