Resting period and its application helps you keep the number of emails in check that you are sending to your customers for feedback collection. Reaching out to the customers in right amount is as important as reaching out to them at right time for getting their feedback. Resting period in QuestionPro CX helps you avoid overwhelming your customers with the feedback email requests.
This document outlines the use and configuation of resting period in the
Resting period in a feedback system comes into play by