- Dashboard
- General reports
- Closed loop
- Weighted mean widget
- Push metrics
- Share dashboard link
- Sentiment and root cause analysis
- NPS Benchmark
- Priority Matrix
- Heatmap Widget
- NPS
- Designing CX Dashboard
- Sentiment Analysis Details
- Share Dashboard
- Enable Dashboard on Portal
- Custom Metrics
- Survey Resting Period
- Custom Metrics - Grid Widget
- CX Dashboard Sorting
CX- Consolidate Report | Combine Reports
If you have two different surveys with exactly similar structure, you can create a Consolidate Report for such surveys. Consolidating reports will give you an excel file with combined data analysis.
- Select the survey for which you would like to consolidate data/report.
- Go To:Login >> Customer Experience >> Analytics >> Custom >> Consolidate Report
- Select the survey(s) which you would like to consolidate with the Active Survey.
- Click on the Run Consolidated Report button.
- An excel file for consolidated report will be generated and will be available for downloading immediately.
Structure for the surveys should exactly be same. Consolidated Reports will not be generated if the structure is not same.
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