Automatic Closure of Projects

Automatic Closure is a functionality that helps you to define criteria while sending out a survey from the Communities platform to close the survey on the defined close date and time or when the quota limit is reached. With this feature, you can automatically close the project and the survey will not be visible on the member portal once the criteria are met.

• When sending out a survey from the Communities platform, under Delivery Options, You need to set the Automatic Closure toggle on.

• You can set a closure criteria either by defining a Response Quota limit or by providing a Close date and time

• Go to: Send » History
• From the listing page, click on the gear icon (settings) for your respective project

• A pop up window will appear where we can set Automatic Closure criteria on/off and can also edit the criteria if it is already defined