Communities Authentication - SAML SSO

Single sign-on (SSO) is an authentication scheme that allows users to use the same login credentials to log in into multiple platforms. If you are doing employee survey across your company you would want to restrict the access to your employees only, and restrict anonymous users from accessing the survey. There are various options to achieve this, you can use login/ password model where you will have to set unique login and password for all your employees and then distribute it via email. Smarter way of doing it would be to use SSO, so that they can only access the survey through your company login credentials. This way, you don't have to introduce another set of login credentials in the equation. SSO will also ensure higher response rates as users can take the survey seamlessly.

SAML stands for Security Assertion Markup Language.It is an XML-based open standard data format for exchanging authentication and authorization data between parties, in particular, between an identity provider and a service provider. And you will have to enter the issuer.

To set up SAML SSO communities login authentication, follow the steps below:

• Login to your QuestionPro account
• Click on the User Profile Icon and then from the dropdown menu click on Global Settings

• Under SSO Authentication select SAML (Signed) from the dropdown menu and then select Metadata URL or Metadata File as the configuration type. For Metadata URL option paste the Issuer URL (ID) and for Metadata File option select the Issuer metadata (XML file) to upload, and paste the Single Sign On URL which you can get from your IDP and click on Save Changes

• Go to the Community>> Settings>> Login Authentication, select SAML option from the dropdown and click on Save Changes

• Now, your community is SAML SSO enabled and the users can use their company credentials for athentication to log into the community portal.